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Thank you for visiting mesvision.com. As one of the largest vision plan administrators in the West, we are continually seeking feedback on our providers, plans, and service. Our commitment to excellence, in all that we do, is the foundation of this organization. Your total satisfaction is the cornerstone of our success.
Comments or Questions about the Website
If you are writing with comments or questions about our website, please help us serve you better by including the following information in your email:
- Your name and telephone number,
- Your provider number if you are a provider,
- The subscriber's name, identification number and patient's name if applicable,
- The page your question or comment is regarding (copy and paste the URL from the top of your browser).
- If an error occurred, a complete description of what you did before the error. This will help us duplicate what happened so our engineers can test it.
Patients and Members
| Customer Service: | Monday - Friday, 8:00am - 5:00pm PST |
| Telephone: | 800.877.6372 714.619.4660 |
| E-mail: | customerservice@mesvision.com |
| Mailing Address: | PO Box 25209 Santa Ana, CA 92799-5209 |
Providers
| Customer Service: | Monday - Friday, 8:00am - 5:00pm PST |
| Eligibility Verification: | 800.877.6372 or 714.619.4660 |
| General Telephone: | 800.877.6372 or 714.619.4660 |
| E-mail: | ecnproviderservices@mesvision.com |
| Mailing Address: | PO Box 25209 Santa Ana, CA 92799-5209 |
Benefit Administrators
| Customer Service: | Monday - Friday, 8:00am - 5:00pm PST |
| Telephone: | 800.877.6372 714.619.4660 |
| E-mail: | groupservices@mesvision.com |
| Mailing Address: | PO Box 25209 Santa Ana, CA 92799-5209 |
Brokers
| Telephone: | 800.877.6372 714.619.4661 |
| E-mail: | sales@mesvision.com |
| Mailing Address: | PO Box 25209 Santa Ana, CA 92799-5209 |